Thursday, July 28, 2011

Why do I have to clean up Google's data corruption problems?

Today logging into my blogger and gmail account I see I am told there is a problem with my account.  In fact, Google has somehow managed to create duplicate accounts for me.

I've been using Google products and Apps since 2004, during this whole time I've always used the same email address that belongs to my domain. So, somehow along the way Google's software has created duplicate accounts for me, one for Apps and one "personal" account.  Its ok, though, Google has created a wizard to transfer the data across. But unfortunately, the Google products I'm using are not supported by the tool. Fantastic. It gets better. Its only suggestion from here is to manually move my data from one place to another. Thanks Google.

There is another alternative, create a NEW gmail account and move my "personal" products to a new gmail account. What the hell?! Why? I don't want two accounts. I don't care about your internal politics, I just want to log in with my one and only email address and use my blog, gmail, or anything else.

That said there is no choice, I have to create a new personal gmail account. Done. Now, blogger won't allow me to log in with my primary email address, only the gmail one. HOW THE HELL IS THIS BETTER FOR ME!

Time to look into Office 365.

1 comment:

  1. Much to my surprise Google has come through! Thanks Google for sorting this out for me. Its great to see big organisations do actually have good support people available to resolve problems like this.
    It may have taken a few days but I'm now able to access all my Google products again.